Patients who have Cigna for their insurance will have long delays in claims being processed. Recently, Cigna announced it would no longer work with claims processing clearinghouses used by small private practices like Coze Health Medical LLC. Currently, the only alternative to submit claims for your services is via paper and this comes with a 30-45 day turn around, minimally. We are working diligently to have a new solution soon that will speed up this process.
We will continue to work as hard as we can to provide quality services and benefits details during the Cigna transition. We will continue to provide services for all current Cigna patients.