TELEMEDICINE

Telemedicine is type of appointment that uses both video and audio. The Medical Assistant (MA) will call before your scheduled appointment. Please report three vitals (preferred blood pressure, weight, temperature). After you check-in and submit any required co-pays, then enter the virtual waiting room and accept the terms (we use HIPAA-compliant technology for your privacy - either Zoom Health or Doxy Me depending on your provider). Your provider will then join you at your scheduled appointment time. You must check-out with the MA at the end of your appointment.

01/

Check-in for Appointment

Call the office at 765-204-1122 ten minutes before your scheduled appointment to check-in for your appointment. Have your insurance card and payment method ready.

02/

Collect Self-Reported Vitals

Before you check-in, please take your blood pressure, weight, and temperature. Report your vitals and any complaints or symptoms to the Medical Assistant.

03/

Enter Waiting Room

Click on the provider link on this page. Type your first name, accept terms, and click enter. If you have not already tested your audio/video, you will be prompted to allow connection.

ENTER: Dr. O'Donnell's Room

ENTER: Dr. Sarmadi's Room

ENTER: Ms. Synesael, NP Room

ENTER: Ms. Babic Room

ENTER: Ms. Gooder, RD Room

Is this your first telemedicine visit? Please schedule a telehealth training and a Medical Assistant will walk you through the steps to get your equipment ready. TIPS: Use a computer with a Chrome browser. If you are using a cell phone, use Safari with permission settings modified or on Android devices, use the generic internet app.

POLICY